Frequently Asked Questions
Are all pieces identical?
Because of the natural character of wood and hand finishing, slight variations may occur, giving each piece its own character.
Can I request a custom size?
Yes. Selected products can be made to order in custom sizes and designs.
How long does production take?
Production time varies by product and quantity. The estimated timeframe will be confirmed before the order is finalized.
Is delivery available?
Delivery is available across the UAE. Fees are determined according to the size of the piece and delivery location.
Can custom-made pieces be returned?
Made-to-order pieces are non-returnable unless there is a confirmed manufacturing defect.